Shipping policy

DeskBot is digital. Nothing physical is shipped, and there are no shipping charges.

How you receive your purchase

After your payment is confirmed, we send your access details — download link, licence key, and setup instructions — to the email address used at checkout.

• Typical delivery: within minutes of purchase.
• Maximum: if you have not received access within 24 hours, contact us.

Before you buy — system requirements

DeskBot currently supports Windows and Intel-based Mac systems. Please confirm your system meets the requirements listed on the product page before purchasing, as incompatibility is not a refund reason under our Return and Refund Policy. If you're not certain, email us first at deskbotmain@gmail.com and we'll confirm before you spend anything.

If your access doesn't arrive

1. Check your spam, junk, and promotions folders.
2. Confirm the email address on your order is correct and can receive mail.
3. Add our sending address to your contacts and ask us to resend.
4. Email deskbotmain@gmail.com with your order number.

We will re-issue access credentials at no charge. Genuine non-delivery that we cannot resolve qualifies for a refund under our Return and Refund Policy.

International

Because delivery is digital, we deliver worldwide, subject to any legal restrictions on where our software may be used. You are responsible for ensuring your use is lawful in your jurisdiction and for any taxes or duties that may apply locally.